Event Information

MSPA Europe 2008 Conference in Berlin, Germany
May 21-23rd
Mövenpick Hotel Berlin

“Serving better … Selling more”
Mystery Shopping … a key to business growth

 

On behalf of MSPA Europe it is my pleasure to invite you to be part of the MSPA Europe Annual Conference 2008 in Berlin.

This year’s conference will again cover very interesting issues for experienced members, new ones, and clients too - how to “Serve better your clients and sell more”!

The conference will be a great opportunity to learn about the latest trends in the industry, hear great speakers and, of course, to network; meeting old and new friends in the mystery shopping industry from Europe and around the world.

Members voted for Berlin as their favourite MSPA Europe destination for 2008, so we are expecting record attendance. It is a really exciting and interested city, bustling with growth and energy and you will have a good chance to see the sights and get a good taste for the city and for Germany. The conference will be held at the 4+ star Mövenpick Hotel in the middle of Berlin’s city centre.

Mystery shopping is fast growing and fast changing so you need to be at the 2008 conference.

This is our 9th conference in Europe and the expert speakers will be from many countries and include both mystery shopping experts, providers and clients, discussing vital areas of interest to both large and small companies. There will also be very interesting workshops. Some key aspects of this year’s conference include:

  • More than 100 participants drawn from countries in Europe, and the rest of the world
  • High quality speakers representing mystery shopping end-users, providers and key technologies
  • Programme sessions that provide you and your colleagues with the opportunity to hear the informed views of others and to join in with your views, as a provider, client, small new company or larger more experienced company.
  • Vendor show providing you with interesting insight into new industry technology and other services

Opportunities for sightseeing excursions, and also to extend your stay in Berlin and have a vacation or do business. Special MSPA room rate at the conference hotel, the Mövenpick Hotel Berlin, are available.

The preliminary conference programme includes our Welcome reception and dinner, a sightseeing tour of Berlin & a GREAT Thursday dinner EVENT. This will be updated as the final details are put in place.

Please return your registration form to MSPA Europe as soon so possible to reserve your conference place, one form for each person.

The discounted early registration fee is only available for registrations made before March 26th, 2008!

So please mark May 21-23rd in your diary as the MSPA Europe conference in Berlin, talk to your colleagues and clients, and send us your registration today!

See you in Berlin

Patricia Franke-Bas
President MSPA Europe

Online registration form

Hotel accommodation
Hotel accommodation may be reserved in the conference venue, The Mövenpick Hotel Berlin, at a concessionary rate for MSPA conference delegates. Please use the official MSPA hotel reservation form to book you room in the Mövenpick Hotel.

Complete the official reservation form and return it to the hotel by fax or include the special reservation code MSP210508 when you send your reservation by email. You can email or fax the completed and scanned form directly to the hotel.

The Mövenpick hotel has blocked a limited number of rooms for a special conference rate until March 26th, 2008! www.moevenpick-berlin.com

Alternative hotel accommodation may be found through www.berlin-tourism.de (official tourist office), www.booking.com/berlin, www.berlinhotelsweb.com, www.hrs.de or www.cheaphotelsberlin.eu, where you can make online reservations and pay by credit card. There are NO special MSPA rates for these hotels.

For hotel reservations during the conference please contact the hotels directly by Internet or phone, for contact details please see the information mentioned on the registration form.

Hotel reservation form
(pdf)

Sponsor opportunities
As a sponsor of the MSPA Europe conference in Berlin, you would receive a unique opportunity to demonstrate your dedication to improving customer service levels and to show your support and engagement in the mystery shopping industry.

Sponsor information (pdf)

Sponsors MSPA Europe conference 2008 Berlin, Germany

Partner sponsor:

 

 

Vendor sponsor:

 
   

 

Supporter sponsor:

 

 


Events 2008

Annual Conference MSPA North America:
September 24-28 2008, Miami Beach, Florida, USA

Annual Conference MSPA Asia/Pacific:
November 12-14 2008, Kuala Lumpur, Malaysia


More information about events in Europe: europe@mysteryshop.org

More information about membership in MSPA Europe: www.mspa-eu.org/join/